Caprise logo

Privacy Policy

Last updated: January 15, 2025

Introduction

At Caprise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signage platform.

By using Caprise, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Account credentials and billing information
  • Company information and business details
  • Communications you send to us

Usage Data

We automatically collect certain information when you use our platform:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Content creation and scheduling data

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our digital signage service
  • To process transactions and manage your account
  • To communicate with you about our services
  • To improve our platform and develop new features
  • To ensure security and prevent fraud
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Secure data centers and infrastructure

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with Caprise:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can control cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Caprise is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@caprise.io

Address: Alpinópolis, Minas Gerais - Brasil

Phone: +55 (11) 9999-9999